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Common Questions & Answers
» You do! — Unlike other Web Builders, which let you only rent a website, having a WordPress website means you own it. It’s yours forever, and if you decide to move it to another host, you can do that at no cost and without any limitations on our end.
» Therefore, rest assured that your investment (customization, content development, SEO, etc.) will always remain yours.
» It is a platform that provides Pre-Designed WordPress websites with blazing-fast VPS Web Hosting that can help your search engine rankings while providing excellent user experience to your customers.
» The setup of the VPS server and the installation of your template is $249/one-time. The VPS hosting fee is $15/mo (month-to-month, with no long-term commitments).
» Visit our Pricing Page if you would like us to customize your site for you.
» Yes. All our website templates are 100% responsive.
If you place your order before 8 am EST on a business day, we’ll do our best to deliver your DEMO website to you by the end of the same business day. If not, the next business day.
No. We offer only a Pay-As-You-Go, transparent month-to-month pricing without any long-term contracts.
Enjoy our 100% refund and No-Risk 14-Day Money-Back Guarantee (excluding domain names and site customization).
» We go over and beyond what others do, proving live Zoom support to all our customers.
» Your website is hosted on your very own VPS server, delivering 100% of its capacity to your website.
» VPS Hosting IS NOT a shared hosting environment in which your website shares the same server resources with thousands of other websites installed on the same server, causing your site to slow down due to activities on other sites (a.k.a. bottlenecking).
» VPS Hosting IS a virtual environment that imitates a dedicated server using all its resources, helping your site be fast at all times, thus providing excellent user experience to your customers.
» Yes, we do. Our integrated SEO department oversees our customers’ sites’ Search Engine Optimization work. We encourage you to connect live with our sales department to help us understand your SEO needs so that we can provide you with an accurate quote.
» Upgrading your server: You can upgrade your server vertically at any time. To do so, log in to your account, click on “Upgrade/Downgrade Options,” and select the server size you would like to upgrade it to. Soon after completing your server upgrade payment, our team will process your server upgrade and notify you via email when completed. Please note that the upgrade process itself may take your site down for up to 5 min.
» Downgrading your server: Before downgrading a server, it’s essential to know that your server will change its IP address upon the downgrade, which will consequently take your site offline until you add the new IP address to your domain registrar. Once that’s completed, it may take up to 24 hours for the new IP address to fully propagate and your site to be up & running again. Please note that if you have purchased your domain through us, you do not need to do anything on your end, as we’ll take care of updating your IP address in your domain registrar.
» Your site does come with a Free Let’s Encrypt SSL certificate. However, to apply the SSL certificate to your website, your domain must first be pointed to your server’s IP address. Don’t worry, we can help you do this, and it will only take a few minutes.
» Your subscription comes with a 2-week (14-day) backup/restore plan. Optionally, for a nominal fee, you can upgrade to an extended 28-day backup/restore plan.
» If you cancel your subscription we’ll keep your site active for an additional 7-day period (beyond the pre-paid subscription date) so that, if you wish, you can back-up or and/or migrate your site elsewhere (minus any software licenses included with your hosting with us).
Please note that if you don’t re-activate your subscription before the end of these seven days, we’ll deactivate and/or delete your server and your site.
» All our Website Templates have been built with the World’s most versaile page builder, WordPress, which, in most cases, lets you customize your site yourself without a single line of code.
» Most website layouts can fit any business. The best way to tell if a Template is a good fit for you is to visualize it with your brand/business colors, images, and texts.
» Yes, you can. Woocommerce is a WordPress plugin that can be added/installed on any of our WordPress Templates and at any time.
» No, we don’t charge additional fees to run your online store. However, depending on your setup and the number of products you sell, your website may require a more powerful server to support your store and provide a great user experience.
» When you opt-in for our Site Management & Care Plan, you don’t ever have to worry about updating your site, as we’ll take care of that for you. If you don’t, you are responsible for maintaining your site.
» No, it doesn’t. We only specialize in Web Design and VPS Hosting and leave the email hosting to email hosting companies.
» Yes. WordPress makes making these updates very easy.
» Except in some cases, we normally don’t support site migration. Book a call with us to to find out if your site qualifies.
» At this time, we do not support third-party templates.
» If you have purchased your domain through us, you don’t have to do anything. We’ll take care of this for you.
» If you have purchased your domain elsewhere (ex. GoDaddy, Enom, etc.), schedule a free live call with our Tech Support, and we’ll guide you step-by-step through a screen share session.
» Yes. You can purchase Add-Ons at any time.
» We currently offer only month-to-month subscriptions.